Shop support

Shipping & returns

Straightforward information about fulfillment, tracking, order issues, and product care.

Last updated August 15, 2026
01

Fulfillment

Orders are fulfilled in 3 to 4 weeks from the order date. Orders with in-stock and made-to-order items ship together unless stated otherwise.

02

Tracking and delivery

Delivery timelines are estimates. Tracking will be emailed once shipped.

03

Returns and order questions

Contact the team with your order number for questions about returns, exchanges, cancellations, or a problem with your order. You can also ask about return eligibility before purchasing.

04

Sizing and care

Headbands are one size and designed to fit most. Product pages identify the material and any item-specific details.

Follow the care guidance included with the product. Unless otherwise stated, headbands are machine washable and should be washed gently to preserve the print.